Congratulations, you have chosen to stay in a self catering apartment in Edinburgh and as such you are sampling a little bit of Edinburgh residential life! I would ask you to respect the other residents in the stairwell by following these simple rules.
Please respect the other residents in the stairwell by:
Being quiet when using the stairwell
keeping noise to a minimum between the hours of 11pm and 8.30am.
NO parties or events, no illegal activity or inappropriate anti-social behaviour.
Closing the doors quietly especially at night.
Not dragging suitcases up and down the stairs, please lift them to prevent disturbance to the residents.
Strictly no smoking in the flat or stairwell.
No pets.
Please leave the flat clean and tidy as you found it with sheets taken off the beds. Please ensure you dispose of your rubbish correctly as per the house manual (all rubbish and recycling must be taken round to the waste bins in Montgomery Street – just around the corner from the corner shop 1 minute away). Please under NO CIRCUMSTANCES leave the rubbish anywhere in the stairwell. For fire prevention and safety - please do not leave any electrical appliances switched on when they are not in use, or when you are leaving for the day. Please make yourselves familiar with the fire safety rules in the house manual. Please let your property manager know if anything is not working so it can be rectified. Please do not touch the boiler or switch it off. The hot water is heated on demand. The heating is on a timer, if you are cold turn it up, if you are too warm turn it down on the panel in the hallway. Please do not alter the settings in any way. If you lose the keys for the flat and you still have one set please get a new set cut at Capital Cartridges just next door to avoid the charges incurred by us doing it. If you took keys from the key safe please ensure your return them to the key safe.
Fire Safety Please ensure you switch off all electrical sockets when not using the appliance. Please inform the property manager if any appliance develops a fault. Please do not touch the settings or switches on the boiler. There is a Fire Extinguisher and Fire Blanket in the kitchen. Please familiarise yourself with their location and use them in case of fire. The flat is equipped with smoke and carbon monoxide alarms for your safety. Please close all doors at night.
TERMS AND CONDITIONS FOR THE HIRE OF 32 ELM ROW, EDINBURGH EH7 4AH AS A HOLIDAY LET By making a booking, the Hirer accepts these terms and conditions ("Ts&Cs") form part of the Hire Contract between the Owner and the Hirer. Definitions "Hire Contract" means the contract for hire of the Property as a holiday let for the Hire Period and which includes these Ts&Cs; "Hire Period" means the length of time the Hirer may occupy the Property as a holiday let, as detailed in the booking made by the Hirer and accepted by the Agent/Owner. "Hirer" means the person making and identified in the booking as such; "Owner" means the proprietor of the Property, Eugenie and Simon Thomasson, Braw Holidays, Achnadrish, Dervaig, Isle of Mull, PA75 6QF “Agent” means any Agency which has taken a booking for the property “Property Manager” is the agency employed to manage the property "Property" means the relevant property which is the subject of the Hire Contract. The Hire The Owner and Hirer agree that they have entered into the Hire Contract. A contract shall only arise when your booking is confirmed in writing on payment of the deposit, via a letter of confirmation sent to you by email.
This property is let on the understanding that it is to be used as a holiday let. It therefore is suject to Section 12(2) and paragraph 8 of Schedule 4 of the Housing (Scotland) Act 1988. You will receive an email confirming your booking, this then forms a contract of booking. The Hire Contract gives the Hirer the right to occupy the Property as a holiday let for the Hire Period. The Owner and the Hirer agree that the Hire Contract does not constitute a Short Assured Tenancy within the meaning of the Housing (Scotland) Act 1998. The Hire Period shall not exceed 4 continuous weeks. The Hire will be allowed to occupy the Property from 4pm on the first day of the Hire Period must vacate the Property by 11am on the last day of the Hire Period unless otherwise agreed. The Hire Period cannot be extended without the permission of the Owner or the Agent. The Hirer must be one of the party staying in the Property for the Hire Period. Bookings Bookings must be made by a person over the age of 18. Bookings will not be accepted from groups of persons under the age of 21 without the prior written consent of the Owner and/or the Agent. A booking deposit of 25% of the total booking fee is payable within five days of the provisional booking being taken. The booking is taken on a provisional basis until the booking deposit has been paid in full, only after which does the booking become confirmed. Until the booking is confirmed, it can be cancelled by the Owner or the Agent at any time. The balance of the total booking fee, is payable not less than 4 weeks prior to the commencement of the Hire Period. Bookings made less than 4 weeks prior to the commencement of the Hire Period must be paid in full at the time of booking. Failure to pay the deposit or balance of the booking fee in full by the due dates will constitute a cancellation of the booking by the Hirer. The security deposit is payable not less than 7 days prior to the commencement of the Hire Period and will be returned not more than 7 days post hire. The cost of any damage to the property or to any items in and/or at the property caused or any service charges incurred by you or any member of your party will be deducted by us from the security deposit at the end of your stay. If no deductions are required your security deposit will be refunded in full to you within 7 working days after your departure from the property. If the security deposit is not sufficient to cover any damage caused or service charges incurred by you, you will be responsible for paying us any additional monies required immediately on request. Any Security deposit required will be refundable subject to the provisions laid out in the paragraph concerning Property Condition. Cancellations Cancellation insurance is not included in the booking fee and the Owner and the Agent strongly recommend the Hirer take out holiday cancellation insurance. The 25% deposit paid on booking is non-refundable. Cancellation more than 30 days prior to arrival a full refund of the booking value less the non refundable deposit will be given. 29 days or less prior to arrival no refund will be given. Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of any insurance policy you may have. Claims must be made directly to the insurance company concerned. Cancellation by the Owner The Owner will endeavour to ensure that the Property is available for the dates booked. In the unlikely event the Property becomes unavailable and the Owner has to cancel the booking, the Agent/Owner will endeavour to find the Hirer and the Hirer’s party suitable equivalent alternative accommodation. If suitable equivalent alternative accommodation cannot be found, the Hirer shall be entitled to a full refund. Occasionally, we have to make changes to and correct errors on our website descriptions and other details both before and after bookings have been confirmed and cancel confirmed bookings. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. If we have to make a significant change to or cancel your booking, we will tell you as soon as possible. We will endeavour to offer you an alternative should a significant change or cancellation occur. If alternative options are not suitable, a full refund will be given. We regret we cannot pay any expenses, costs or losses incurred by you as a result of any change or cancellation. Very rarely, we may be forced by "force majeure" to change or terminate your stay after arrival but before your scheduled departure date. This is extremely unlikely but if this situation does occur, we will refund the accommodation price paid for your remaining dates, however we regret we will be unable to pay you any compensation or meet any costs or expenses you incur as a result. In summary the Owner and/or the Agent shall only be liable to return monies received. No compensation or consequential losses shall be paid. Property Description The Hirer accepts that the Agent/Owner grants no warranty in their description of the Property. Whilst every care is taken to provide an accurate description of the Property, alterations by the Owner are occasionally made to the Property and some aspects may change. The Hirer accepts that no refunds are available for such changes and that there is no liability for any such change. Use of the Property The Property shall be used as a holiday let only and for no other purpose. The Hirer shall not use the Property for Stag (bachelor) or Hen (bachelorette) parties, except with the prior written agreement of the Owner or the Agent. The Hirer undertakes that the Hirer’s party will not exceed the occupancy limit detailed in the description of the Property. The Hirer undertakes not to sublet or grant any other rights of occupancy in respect of the Property at any time. The Hirer undertakes that the Hirer and every member of his/her party shall act in a courteous and considerate manner in respect of their use of the Property throughout the Hire Period. The Owner/Agent/Property Manager is entitled to insist that the Hirer, his/her party or any member of said party leave the Property without any refund if, in the reasonable opinion of the Owner or the Agent, the behaviour of the Hirer and/or his/her party is unacceptable. Candles are not permitted in the Property save in the event of being required in an emergency. The storage and/or use of fireworks are not permitted at the Property expect with the prior written consent of the Owner and/or the Agent. Property Condition The condition of the Property is at all times the responsibility of the Owner and the Hirer between them, in accordance with their rights and responsibilities set out in these T&Cs. The Hirer accepts the accommodation in its current state at the commencement of the Hire Period and shall keep the Property clean and tidy. The Hirer will make every effort to keep the Property, fixtures and fittings and all contents in the same state of repair and condition as at the start of the commencement of the Hire Period. Any accidental damage or breakages should be reported to the Owner/Agent/Property Manager prior to the end of the Hire Period. The Hirer shall be liable to the Owner for any loss, costs, expenses or claims arising from any damage caused to the Property and/or its fixtures and fittings and/or its contents by the deliberate, wilful, negligent, or reckless act or omission of the Hirer or of any of the Hirer’s party (excepting fair wear and tear and minor breakages at the discretion of the Owner/Agent/Property Manager). If, as a result of such damage, the Property and/or its fixtures and fittings and/or any of its contents need to be repaired or replaced, the Hirer shall be responsible for reimbursing the Owner’s reasonable costs of doing so. Where required by the Owner, retention of any Security deposit will be made for this purpose and communicated to the Hirer by the Owner/Agent/Property Manager. The balance of any such Security deposit will be returned to the Hirer after deduction of said reasonable costs and any amount due in excess of the breakages deposit will be payable by the Hirer immediately on being notified by the Owner or the Agent in writing. No smoking is allowed in the Property at any time. The Owner retains the right to make an additional charge for cleaning should the Property not be left in a similar condition to that at the start of the hire period detailed in the booking. The Owner reserves the right for the Owner/Agent/Property Manager to enter the Property at any reasonable time on giving reasonable prior notice (and at any time without notice in the case of an emergency) to inspect the Property and the Hirer’s compliance with these Ts&Cs. Pets Pets are not allowed in the property Force Majeure If for any reason beyond the control of the Owner or the Agent the Property is unavailable on the day when the booking is due to begin, or the Property becomes unsuitable for holiday letting, neither the owner or the Agent will, either jointly or individually, accept any liability to the Hirer or pay any compensation. Liability No responsibility is accepted by the Agent/Owner for any accident, injury or mishap to persons while occupying the Property, or whilst engaged in any activity therefrom. The Agent/Owner will not be held responsible for any temporary or unexpected condition of the Property or its services (water, electricity) as a result of extreme weather conditions or other factors out with their control. Complaints All complaints must first be referred to the Agent/Owner/Property Manager during the Hire Period to allow remedial action to be taken (if required/necessary). It is essential that you contact the Agent/Owner/Property Manager immediately if any problem arises so that it may be resolved as soon as reasonably practicable. In no circumstances can compensation be claimed for complaints raised only after the Hire Period has ended should the Hirer fail to advise the Agent/Owner/Property Manager during the Hire Period. Data Protection The Hirer agrees that information requested by or provided to the Owner or the Agent for the purposes of the booking will only be used by the Owner and the Agent in accordance with the Data Protection Principles and for the purpose of the booking and the provision of any services connected thereto, and further agrees that the Agent may use information provided for updating the Owner’s or the Agents records and for contacting the Hirer for marketing purposes. The Hirer acknowledges that the Owner and the Agent are entitled to pass the information to third parties where required to do so by law. Cancellations Cancellation insurance is not included in the booking fee and the Owner/Agent strongly recommend the Hirer take out holiday cancellation insurance. The 25% deposit paid on booking is non-refundable. Cancellation more than 30 days prior to arrival a full refund of the booking value less the non refundable deposit will be given. 29 days or less prior to arrival no refund will be given. Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of any insurance policy you may have. Claims must be made directly to the insurance company concerned. Cancellation by the Owner The Owner will endeavour to ensure that the Property is available for the dates booked. In the unlikely event the Property becomes unavailable and the Owner has to cancel the booking, the Agent/Owner will endeavour to find the Hirer and the Hirer’s party suitable equivalent alternative accommodation. If suitable equivalent alternative accommodation cannot be found, the Hirer shall be entitled to a full refund. Occasionally, we have to make changes to and correct errors on our website descriptions and other details both before and after bookings have been confirmed and cancel confirmed bookings. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. If we have to make a significant change to or cancel your booking, we will tell you as soon as possible. We will endeavour to offer you an alternative should a significant change or cancellation occur. If alternative options are not suitable, a full refund will be given. We regret we cannot pay any expenses, costs or losses incurred by you as a result of any change or cancellation. Very rarely, we may be forced by "force majeure" to change or terminate your stay after arrival but before your scheduled departure date. This is extremely unlikely but if this situation does occur, we will refund the accommodation price paid for your remaining dates, however we regret we will be unable to pay you any compensation or meet any costs or expenses you incur as a result. In summary the Owner and/or the Agent shall only be liable to return monies received. No compensation or consequential losses shall be paid.